Dental insurance payer phone numbers, portals and payer IDs

A payer ID is the code your practice management software uses to route an electronic claim or eligibility check to the right insurance company through your clearinghouse. It is required when you set up a new insurance plan in Dentrix, Eaglesoft or Open Dental, and a wrong or outdated ID gets the claim rejected. Some payers use different IDs for different plan types, so check the guide for the plan on the patient’s ID card.

Call the provider or dentist line, not the member services number, for eligibility, benefits and claim status. If the patient’s ID card lists a different provider number, use the number on the card: many employer plans route calls to a dedicated team.

Delta Dental is 39 separate member companies. The claim goes to the member company that insures the patient, which is not always the Delta Dental in your state. Check the patient’s ID card, or use Delta Dental’s national claims lookup tool, before you submit.

Every phone number, portal and payer ID comes from the payer’s own website or provider manual, last checked September 25, 2026. Payers change phone trees and PO boxes, so confirm with the payer before you mail anything time-sensitive.

Yes. Teero’s billing team verifies benefits for dental offices and writes the breakdown into your practice management software. Insurance Verification is an add-on to Insurance Posting & Aging: $5 per comprehensive benefits breakdown, eligibility checks free, within the same $800 monthly minimum.