This page collects the Delta Dental of Kansas numbers, portal, payer IDs, mailing addresses and filing rules a dental front desk needs, taken from the payer's own provider materials and last checked on September 25, 2026.
Plan types: PPO, Premier, Individual and Family plans · States: KS
Delta Dental of Kansas phone numbers for dental offices
Department | Phone | Hours |
|---|---|---|
Customer service: eligibility, benefits and claims | ||
Professional Relations (network and contracting) |
Fax numbers
Department | Fax |
|---|---|
Customer service and appeals | |
Professional Relations |
Delta Dental of Kansas provider portal
The provider portal is Dentist Tools (DDKS provider login): https://app.deltadentalks.com/provider/.
Check eligibility and benefits
Check claim status
View documents and the Dentist Handbook
Dispute or appeal claims through Claim Consult
Delta Dental of Kansas payer IDs for electronic claims
Payer ID | Use for | Notes |
|---|---|---|
E3960 | All Delta Dental of Kansas claims | Confirmed by the Delta member-company directory (rev. 10/24). Another Delta Dental page lists 9997. |
Delta Dental of Kansas claims and appeals mailing addresses
Send | Address |
|---|---|
Claims | Delta Dental of Kansas, P.O. Box 70201, London, KY 40742 |
Appeals | Delta Dental of Kansas, ATTN: APPEALS, P.O. Box 789769, Wichita, KS 67278-9769 |
Timely filing limits
Original claims: 1 year from date of service, with filing requested within 6 months (Individual and Family plan policy; group plans not published).
Appeals: 180 calendar days from the original adverse benefit determination or remittance advice (Appeal Request Form).
Credentialing and network enrollment
Contact: 800-733-5823 (Professional Relations); https://deltadentalks.com/dentist/join-network
Each provider is assigned a Professional Relations representative as the ongoing network contact.
Plan clauses to check during verification
Missing tooth clause
Whether a missing tooth clause applies depends on the group plan. Ask whether the plan excludes replacing teeth lost before coverage began, and note the answer before you present a bridge or implant. See how to spot the missing tooth clause.
Waiting periods
Individual and Family plan: none for diagnostic and preventive; 6 months for basic services; 12 months for major services.
Downgrades (alternate benefit)
Individual and Family plan: a least expensive professionally acceptable treatment clause may apply, such as a partial denture instead of implants; the patient owes the difference.
Frequency limits
Individual and Family plan: exam and 4 bitewing x-rays (age 17 and older) once per 12 months; crown replacement once per 5 years.
Verification checklist for Delta Dental of Kansas
Use Claim Consult or the provider login before calling; a dispute requires a prior resubmission or adjustment attempt.
Paper claims go to London, KY, not the Wichita offices; this is the published claims address.
Appeals go to P.O. Box 789769 in Wichita, separate from claims; use the Appeal Request Form.
Radiographs and photos for an appeal are not accepted by fax; mail them or use the online form.
Record the representative's name, the call reference number and the date for every phone verification.
Related guides
Member company of the Delta Dental Plans Association; see the national Delta Dental guide.
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Sources
Every number and address above comes from Delta Dental of Kansas's own website or provider documents, checked on September 25, 2026. Payers change phone trees and PO boxes, so confirm with the payer before you mail anything time-sensitive.