Resources for dental offices
Dental billing gets more complex every year. New CDT codes, shifting payer rules, longer eligibility checklists. Each change pulls you away from patient care and into administrative work. That's where revenue cycle management companies step in. A dedicated billing team handles everything from real-time verification to persistent A/R follow-up. Claims process correctly the first time, cash flows faster, your front desk stops chasing denials, and your clinicians focus on what they do best. You also swap the fixed costs of hiring, training, and retaining in-house billers for a predictable service fee that scales with your production. No more staffing headaches that many practices face today. We'll review seven companies that consistently deliver these results and share a practical checklist to help you choose the right partner.
Jul 30, 2025
Why Outsource Dental RCM?
In-house billing can overwhelm even experienced teams. Coding changes go unnoticed, payer requirements shift without warning, and rejected claims slow down collections. A significant amount of dental claims are denied on first submission, often triggering a time-consuming appeals process.
Staffing adds to the challenge. Skilled billers are hard to find, training takes time, and turnover disrupts continuity. As front-office teams stretch thinner, billing mistakes become more frequent and revenue slips through the cracks.
Outsourcing solves for both accuracy and consistency. RCM companies use trained dental billers, claim scrubbing tools, and real-time analytics to reduce errors, speed up collections, and uncover missed revenue. Instead of managing salaries and coverage gaps, you gain financial stability and expert support. As dental benefits expand and patient expectations grow, outsourcing RCM helps you stay focused on care while your billing runs in the background.
How to Choose the Right Dental Billing Partner
Outsourcing only works when the partner matches your practice’s needs. A rushed decision can create more problems than it solves, from claim delays to billing confusion. Take a structured approach to avoid costly mistakes.
Start with a clear picture of your pain points: Look at where revenue is getting stuck. Are denial rates climbing? Are staffing gaps leaving follow-ups undone? Quantify what you’re losing to reworked claims or aging A/R. Most practices find their biggest losses in places they weren’t tracking—like coding errors or delayed billing.
Prioritize dental-specific expertise: General medical billers often miss the nuances of CDT coding. Ask for the vendor’s clean-claim rate, average days in A/R, and overall collection ratio. A strong dental RCM partner should back their claims with real data from practices like yours.
Review reporting tools before you sign: Don’t rely on a slide deck. Ask for a live demo of their portal and confirm you can view claim status, reimbursement trends, and A/R activity in real time. If you manage multiple locations, check whether reports can be filtered by office.
Scrutinize the contract details: Fee models vary—some charge a percentage of collections, others bill per claim or use a flat monthly rate. Read the fine print. Look for onboarding fees, minimum volume clauses, or cancellation penalties. If a vendor won’t disclose all costs upfront, that’s a red flag.
Talk to real clients: Names on a reference list aren’t enough. Speak with practices using the same software and similar in size. Ask how the partner handles denials, responds to questions, and fixes mistakes when they happen. If you’re comparing onshore and offshore models, talk to one of each to understand the tradeoffs in responsiveness and time zone support.
Pilot before committing: Test the relationship with a three-month trial at one location. Measure what matters—clean-claim rate, days in A/R, and patient satisfaction—and only move forward if the value outweighs the cost.
A strong RCM partner brings more than basic billing support. They help reduce denials, improve collections, and free up your team to focus on patient care. The seven companies below specialize in dental RCM and have a track record of delivering consistent results.
1. eAssist Dental Solutions
eAssist is one of the most established dental RCM outsourcing companies, known for high collection performance and hands-on denial management. It handles end-to-end billing tasks including claim submission, A/R follow-up, and patient billing support. Its Copilot platform adds automated claim scrubbing and real-time analytics, helping practices catch issues before they impact cash flow.
As a strategic partner of Henry Schein, it integrates smoothly with Dentrix, Eaglesoft, and other widely used practice management systems. Client feedback often highlights quick response times and persistence in resolving complex claims.
What stands out:
Strong fit for multi-location DSOs and growth-focused practices
Automated tools backed by experienced billers
Integrated with popular dental software systems
What to consider:
Pricing is customized and typically higher than average
May be less suited for small practices with limited billing volume
For practices aiming to reduce denials and stabilize collections, eAssist offers a scalable option that blends automation with personalized support. It also provides a layer of operational relief for front-office teams handling multiple priorities.
2. Dental ClaimSupport
Dental ClaimSupport focuses on dental-specific revenue cycle management with a strong emphasis on both service and process improvement. It handles insurance billing from claim submission through A/R follow-up and denial resolution. Real-time dashboards give your team visibility into claim status, performance trends, and outstanding balances.
Its billing model is designed to plug directly into your current workflow. It integrates with major practice management systems to reduce manual entry and improve accuracy. What sets it apart is the emphasis on operational coaching—Dental ClaimSupport reviews your current systems, pinpoints inefficiencies, and provides feedback to help your team code and document more effectively.
What stands out:
Dedicated to dental RCM with strong client satisfaction ratings
Real-time visibility into claims and collections
Hands-on process reviews and staff education to reduce repeat errors
What to consider:
Best suited for practices open to changing workflows or improving internal systems
May not be the lowest-cost option if you're only looking for basic claim processing
For practices that want both billing support and help improving their internal processes, Dental ClaimSupport offers a high-touch model built around long-term revenue improvement. It’s a strong fit if you're looking to strengthen both your collections and your team's billing confidence.
3. Medusind
Medusind delivers full-service dental billing support with an offshore model that lowers costs without sacrificing performance. Its teams handle eligibility checks, real-time claim scrubbing, claim submission, payment posting, and denial management. All workflows are HIPAA-compliant and integrate with leading practice management systems, so there’s minimal disruption to your existing tools.
A key differentiator is scale. Medusind supports both solo practices and large DSOs, with the infrastructure to manage high claim volume across multiple locations. Real-time dashboards offer clear insight into A/R and collection trends, and 24/7 account support ensures issues are addressed quickly.
What stands out:
Cost-effective offshore staffing with around-the-clock coverage
Transparent dashboards and reporting tools for claims and collections
Scalable support for fast-growing or multi-site practices
What to consider:
Offshore teams may not be ideal for practices that prioritize local support or patient-facing phone calls
Some practices report minor communication gaps during account setup or patient outreach
For dental groups looking to reduce billing overhead while gaining deeper insight into their revenue cycle, Medusind offers a strong balance of affordability, scale, and performance. It’s particularly appealing for practices that want to grow without expanding internal billing headcount.
4. Dental Support Specialties
Dental Support Specialties offers virtual front-office services tailored to dental practices, with a focus on administrative relief. Its team can manage billing, insurance claims, scheduling, and phone support—freeing up in-house staff to focus on patient care instead of back-office tasks.
The service is flexible. You can outsource only claims management or hand over the entire front desk function. The company works with platforms like Dentrix, Eaglesoft, and Open Dental, so data flows securely from clinical notes to payment posting without double entry. It also helps practices build new systems during onboarding, including call scripts, dashboard reviews, and weekly check-ins.
What stands out:
Combines billing support with scheduling and virtual front-desk coverage
Strong fit for solo or small practices needing broad admin help
Customizable service menu and structured onboarding
What to consider:
Less specialized than firms that focus exclusively on revenue cycle management
May not scale as easily for multi-location or high-volume DSOs
Dental Support Specialties is a strong option for practices that need immediate administrative relief without hiring more in-house staff. It works well as a transitional solution for offices that want consistent support but aren’t ready to build out a full back-office team.
5. MediBillMD
MediBillMD provides flexible billing services tailored to small dental practices. You can outsource specific functions like insurance claims, payment posting, or aged A/R cleanup, depending on your needs. Its real-time dashboard tracks claim status from submission to resolution, and custom reports help flag delays before they impact collections.
The company operates on a month-to-month basis, with no long-term contracts. It also offers performance guarantees tied to claim turnaround times and error rates, which gives practices more control and accountability. Denied claims are handled promptly by dedicated appeal specialists who correct issues and resubmit without delay.
Every client is assigned a named account manager who handles day-to-day communication, documentation questions, and quarterly reviews. This direct support helps reduce confusion and creates continuity in your billing operations.
What stands out:
Month-to-month contracts with performance guarantees
Personalized support through a single account manager
Real-time visibility and customizable reporting
What to consider:
Designed primarily for smaller practices; may not be ideal for larger, multi-site groups
Offers both dental and medical billing, so confirm dental-specific expertise during onboarding
For lean dental offices that want tailored billing support without a long commitment, MediBillMD offers a practical and transparent solution backed by clear accountability. Its flexible model is especially useful for practices transitioning away from in-house billing or recovering from staffing gaps.
6. Dental Claims Cleanup
Dental Claims Cleanup specializes in resolving aged A/R and denied claims, making it a strong choice for practices facing cash flow problems tied to backlogged insurance accounts. Its team starts with a detailed audit to identify coding errors, stalled claims, and systemic billing issues. From there, it builds a prioritized action plan and begins working the oldest balances first.
Denied claims are resubmitted promptly, and appeal specialists track follow-ups through to resolution. The firm also offers training resources during the engagement, helping your in-house team avoid repeat errors and keep future claims on track.
The onboarding process is structured around fast wins. A dedicated manager pulls data from your practice management system, sets weekly reporting checkpoints, and begins delivering results.
What stands out:
Clear focus on aged A/R cleanup and denial resolution
Performance-based pricing tied to recovered revenue
Fast, structured onboarding with measurable short-term results
What to consider:
Best suited for short-term cleanups or transition periods, not full-service RCM
May require additional training investment if systemic issues are identified
Dental Claims Cleanup is a tactical option for practices that need to recover lost revenue quickly. It’s especially valuable during staff transitions, software changes, or audits that expose deeper billing issues.
7. Dynamic Dental Solutions
Dynamic Dental Solutions offers full-service billing with an emphasis on transparency and cost predictability. It handles core RCM tasks including eligibility checks, claim submission, payment posting, and A/R management. Its workflows connect directly with leading practice management systems, reducing duplicate entry and administrative friction.
Before a patient arrives, the team verifies insurance benefits and eligibility, which helps prevent denials and last-minute billing surprises. Once treatment is complete, claims move through an integrated process that’s built to minimize delays and track each step from submission to payment.
Dynamic Dental Solutions uses a fixed-fee pricing model rather than percentages, giving practices a clearer picture of monthly costs. Real-time dashboards provide visibility into aging reports, collection rates, and denial trends. Support is available by phone, email, or through its client portal.
What stands out:
Fixed-fee pricing for consistent, predictable billing costs
End-to-end RCM support with real-time reporting
Benefit verification before treatment to reduce denials
What to consider:
Fixed-fee pricing may not scale well for practices with very low or seasonal billing volume
Best suited for practices that value all-in-one support rather than à la carte services
For dental teams seeking a straightforward billing partnership with real visibility into performance, Dynamic Dental Solutions offers a strong combination of transparency, technology, and support. It’s a solid fit for practices that want to simplify RCM without sacrificing control over financial outcomes.
Find the Right Staff To Keep Your Practice Running Smoothly
Even the best billing partner can't help when your schedule falls apart. When a hygienist calls out sick, someone from the front desk ends up sterilizing rooms. Phone lines ring longer. Claims sit in draft mode. These are the exact bottlenecks that slow down your revenue cycle.
Teero fixes this problem. We connect you with prescreened hygienists who can step in for a single shift or cover a month-long leave. When your clinical team is stable, codes get entered correctly, insurance gets verified before patients sit down, and your billing partner receives clean data.
Ready to see how smoothly your day runs when every role is covered? Sign up for Teero today and keep your clinical and financial operations running together.